FAQs
What resources are available through the NU-SHIP for COVID-19?
For information related to COVID-19 testing, treatment, and the vaccine please reach out to Aetna Student Health at 877-626-2314 or visit .
How do I waive the NU-SHIP? (During Open Enrollment 7/1-10/1)
If you hold comparable health insurance coverage, please to submit your waiver application. To determine if your alternate health insurance meets Â鶹´«Ã½’s comparable coverage requirements, please review the comparable coverage checklist (pdf). Please review our screenshot guide for assistance on how to submit your waiver application. Once you have successfully submitted your waiver the default charge will reverse within 1-2 business days.
How do I enroll in the NU-SHIP? (During Open Enrollment 7/1-10/1)
If you intend on utilizing the NU-SHIP coverage please to confirm your NU-SHIP enrollment. Please review our screenshot guide for assistance on how to confirm your enrollment.
When will I be billed the NU-SHIP?
The NU-SHIP premium will be billed to your student account following your tuition posting.
How do I pay the NU-SHIP premium?
The NU-SHIP premium will be billed directly to your student account. We recommend reviewing the payment methods posted on the Student Finance website.
Can I enroll quarterly?
The NU-SHIP is annual plan. Therefore, we are unable to enroll students on a quarterly basis.
Can you bill me quarterly?
The NU-SHIP is an annual plan. Therefore, we are unable to bill you on a quarterly basis. We encourage you to reach out to the Office of Student Finance to find out if you are eligible to enroll in a payment plan.
I submitted my waiver. When will the charge reverse?
The default charge will reverse within 1-2 business days of you successfully submitting your waiver. When reviewing your student account in CAESAR we recommend reviewing the real time activity versus the monthly snapshot.
How can I find out if my alternate plan meets Â鶹´«Ã½â€™s comparable coverage requirements?
We recommend downloading the comparable coverage checklist to determine if your insurance plan benefits meet Â鶹´«Ã½’s comparable coverage requirements.
What insurance options are available outside of the NU-SHIP?
We recommend reviewing the alternative insurance coverage options we have posted on our website.
Why is this charge on my account?
Each academic year, in the first quarter in which you have an active registration status at Â鶹´«Ã½, you are asked either to confirm or waive your enrollment in the NU-SHIP, via the online form in CAESAR, at your earliest convenience:
- If you intend to use the NU-SHIP for your insurance coverage this year, please confirm your enrollment to ensure you do not experience any eligibility or service issues.
- If you will use alternate insurance coverage – which must meet all of Â鶹´«Ã½’s comparable coverage requirements – then please waive your NU-SHIP enrollment so you are not billed for coverage you do not need.
How do I enroll in Dental and/or Vision plan?
Â鶹´«Ã½ has contracted with Delta Dental of Illinois to offer Â鶹´«Ã½ students the ability to enroll in one of two dental insurance plans (a DHMO and a PPO), as well as a vision plan; enrollment for these plans is being managed by Benefit Partners. The bi-annual open enrollment periods for the academic year are:
- Fall: August 1st - October 1st (plan effective September 1st)
- Spring: February 1st - March 31st (plan effective March 1st)
For additional information about plan benefits, premiums, and provider access, or to enroll in one or more plans, please visit .
Note: Students enrolled in the NU-SHIP may access discounted vision services with EyeMed providers; they also may purchase Aetna’s “Vital Savings for Dental” option, at an annual cost, which provides discounted dental services. For more information, click on the “Enroll” link on
For questions related to dental or vision plan enrollment, plan benefits, or locating network providers, please contact Benefit Partners at 877.247.8817.</